Mathias Buhl | SpielRaum
Palmstr. 3
80469 Munich
Germany

email: please click here

Tel.: +49 (0) 89 / 64 29 26 12
Fax: +49 (0) 89 / 64 29 26 13
 

1. Withdrawing from the Purchase Agreement

You can withdraw from the purchase agreement without cause, by
contacting us in writing (eg. letter, fax, email), or by returning the
merchandise within one month of the date of purchase. This one-month
period does not begin until your receipt of this notice. Sending your
written notice of intent to withdraw from the agreement, or the
merchandise itself, prior to the expiration of the one-month period,
suffices to protect your right of withdrawal. The notice of intent to
withdraw from the purchase agreement is to be addressed to:

Mathias Buhl | SpielRaum
Palmstr. 3
80469 Munich
Germany
Fax: +49 (0) 89 / 64 29 26 13
email: please click here

In the case of a valid withdrawal from the purchase agreement, either
party is to reimburse the other for benefits (eg. merchandise, money)
already received [and if applicable transfer the value gained (eg. interest)
from these benefits to the other party]. Should you not be able to return
the benefit received in full, part, or in degraded condition, we are to be
compensated. This does not apply to merchandise where the degradation
is caused solely by you inspecting it, as you would in a store. You can also
avoid compensation by not treating the merchandise as your property and
by refraining from activities that could depreciate its value. Items that can
be packaged are to be sent back to us. You are to pay the cost of shipping
when returning merchandise that was received as ordered and does not
exceed 40 euros in value. Even if the merchandise exceeds the sum of 40 euros,
you are still responsible for the cost of the return shipment if you have not yet
paid the price in full, or paid an agreed upon installment of a payment plan
at the time of your withdrawal from the purchase agreement. We pay the cost
of shipping on your returned merchandise in all other cases. Your financial
obligations towards us are to be met within 30 days from the date of sending
your notice of intent to withdraw from the purchase agreement.
 

2. Valid Purchase Agreement

A valid contract between our two parties only comes into effect through the act
of us shipping your order.

Your order is a binding offer, representing your intent to enter into a contract
with us. You place your order by entering all particulars during the order process
and finalize your order in step 3, by selecting "Process Order" which forwards
the order to us.

The act of us shipping your order marks our acceptance of your offer and creates
a binding contract between our two parties.

When ordering online, you enter into a contract with:

Mathias Buhl | SpielRaum
Palmstr. 3
80469 Munich
Germany

email: please click here

Tel.: +49 (0) 89 / 64 29 26 12
Fax: +49 (0) 89 / 64 29 26 13
 

3. Storing of the Contract Text

We store your entered order information. You have the option of printing your order
details, should you wish to have a hardcopy for your records. When completing the
order process in step 3 and selecting "Process Order", you will receive the message
"Your Order was Successful". Now you can chose to print your order details.
You will also receive an order confirmation via email, provided you have entered
a correct address.
 

4. Customer Service
Please address questions or complaints regarding your order to us
in the form of an email to: please click here
 

5. Conditional Sale

The delivered merchandise remains property of Mathias Buhl | SpielRaum,
until it is paid in full.
 

7. Warranty

Statutory warranty rights apply.
 

8. Final Clause

German law applies.